SHIPPING OPTIONS
We offer two shipping options, Standard Ground and 2 Day Shipping. Standard Ground is $9.95 and 2 Day is $15.95 Please note that delays may occur during transit due to weather conditions, product availability, national holidays and other factors.
ORDER PROCESSING
Please allow 24 hours to process and prepare your order for shipping - we do not ship on weekends and holidays. Processing times are in addition to carrier delivery times. Orders placed on Friday, Saturday or Sunday will be shipped the following week. Please note that orders placed over holiday weekends may take a day or two longer to process, due to heavy order volume. Estimated delivery times are 3-5 business days but this delivery time is not guaranteed.
INCORRECT ADDRESS
If the shipping address on your order is incorrect, we are unable to change the delivery address after an order has been shipped. We cannot be held responsible for any delays, fees, or other delivery issues if you've made an error in the shipping information on your order. If such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind. If the error causes the order to be sent back to us, you may be responsible for return shipping fees and we’ll only be able to refund you for the cost of the merchandise only.
TRACKING YOUR ORDER
Once your order is fulfilled, a tracking number will be assigned to your package almost immediately. However, it may take up to 3 full business days before the package is checked into the delivering carrier's tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 3 full business days.
FINDING YOUR ORDER STATUS
Once your order is placed, you will receive an order confirmation email. Use this email to check your order status. If you still have questions about your order, please contact us.
QUESTIONS
If you have any questions concerning our domestic shipping policy, please contact us.